Privacy Policy

1. Identity of the Data Controller

Axorvantis operates the website axorvantis.com and is the data controller for all personal data collected through this website. Our registered address is Gral del Canto 230, Santiago, Chile. For any data protection inquiries, you may contact us at info@axorvantis.com or by phone at +56 9 3488 5179.

2. Data We Collect

When you use the contact form on this website, we collect the following personal data: full name, company or organization name, email address, phone number, and the content of your message. We do not collect sensitive personal data as defined under Chilean Law No. 19.628. We do not collect data from minors under 14 years of age. We also collect technical data through cookies and similar technologies as described in our Cookie Policy.

3. Purpose of Data Processing

The personal data you provide through our contact form is processed for the following purposes: (a) to respond to your inquiry about our document management services; (b) to assess whether our services are appropriate for your project or organization; (c) to maintain records of our communications for business administration purposes; (d) to comply with applicable legal obligations. We do not use your personal data for automated decision-making or profiling.

4. Legal Basis for Processing

Under Chilean Law No. 19.628, the processing of personal data requires the consent of the data subject or a legal authorization. When you submit our contact form and check the privacy consent checkbox, you provide your consent for us to process the data you have submitted for the purposes described above. You may withdraw your consent at any time by contacting us at info@axorvantis.com, though this will not affect the lawfulness of processing based on consent before its withdrawal.

5. Data Retention

We retain personal data submitted through the contact form for a period of up to three years from the date of submission, or until we have concluded any business relationship that may arise from your inquiry, whichever is later. After this period, personal data is securely deleted or anonymized. Technical data collected through cookies is retained for the periods specified in our Cookie Policy.

6. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. We may share your data with service providers who assist us in operating our website and business (such as hosting providers and email service providers) under appropriate data processing agreements that require them to protect your data. We may also disclose your data if required to do so by Chilean law or by a competent judicial or administrative authority. All third parties with whom we share data are required to handle it in accordance with applicable privacy law.

7. Your Rights Under Chilean Law

Under Chilean Law No. 19.628, you have the following rights regarding your personal data: (a) the right to be informed about the existence of a database containing your personal data; (b) the right to access your personal data free of charge; (c) the right to request correction of inaccurate or incomplete data; (d) the right to request deletion of your data when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent; (e) the right to object to the processing of your data. To exercise any of these rights, please contact us at info@axorvantis.com with your full name and a description of the right you wish to exercise. We will respond within a reasonable timeframe in accordance with applicable law.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include secure transmission of data via HTTPS, access controls limiting who within our organization can access personal data, and regular review of our security practices. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Cookies

This website uses cookies and similar tracking technologies. For full details of the cookies we use, their purposes, and how to manage your cookie preferences, please refer to our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date of the most recent update is indicated at the top of this page. We encourage you to review this policy periodically. Your continued use of this website after any changes constitutes your acknowledgment of the updated policy.

11. Contact for Privacy Matters

For any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal data, please contact us at: Axorvantis, Gral del Canto 230, Santiago, Chile. Email: info@axorvantis.com. Phone: +56 9 3488 5179. We are committed to addressing your privacy concerns promptly and in accordance with Chilean data protection law.